Our drivers do their best to keep our coaches operating to schedule. However, due to the nature of coach travel on public roads, your coach may be delayed. If this happens we're very sorry for any inconvenience this may have caused you.
If your coach journey has been significantly delayed, our Customer Service team can check if you're eligible for a refund.
Please get in touch with us using one of the options below, and our customer service team will be happy to investigate.
Phone: 0141 352 4444
Email: enquiries@megabus.co.uk
Submit A Web Form
Web Chat or press 'chat now'
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